Shipping policy
At Charlotte Peart, we’re happy to deliver across the United Kingdom with dependable, efficient shipping. Below you’ll find everything you need to know about how we ship your fashion favorites.
1. General Shipping Information
We currently ship throughout the United Kingdom.
Shipping methods, costs, and delivery times may vary depending on your location and the size and/or weight of your order.
2. Processing Time
Orders are usually processed within 2–3 business days (Monday to Friday), excluding weekends and holidays.
During peak periods or promotional events, processing may take a little longer. If there’s a delay, we’ll keep you informed.
3. Shipping Rates
Free Shipping — We offer free shipping on all orders, with no minimum purchase required.
4. Estimated Delivery Times
Once your order has been processed, here’s what you can expect:
- Processing Time: 2–3 business days (Monday to Friday)
- Transit Time: 4–9 business days (Monday to Friday)
- Total Delivery Time: 6–12 business days
- Order Cutoff Time: 6:00 PM
- Time Zone: (GMT) Greenwich Mean Time — London
Please note: delivery timeframes are estimates and may be impacted by carrier delays or extreme weather conditions.
5. Shipping Restrictions
We do not ship to PO Boxes, military addresses (APO/FPO/DPO), or restricted areas. Certain items may also be subject to shipping limitations based on United Kingdom regulations or carrier requirements.
6. Failed Delivery or Returned Packages
If delivery fails due to multiple attempts, an incorrect address, or an undelivered package, the order may be returned to us. If this happens, we will contact you to arrange a reshipment, which may involve additional shipping costs.
7. Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us as soon as possible at: info@charlottepeart.com. We will work with the carrier to investigate and resolve the issue promptly.
8. Shipping Policy Updates
We may update this shipping policy from time to time to meet Google Shopping Ads requirements or to improve our service. The most current version will always be available on this page.
Last updated: 01/20/2026
9. Contact Information
Store name: Charlotte Peart
Company name: Cresvaro Commerce
Company Address: Pastoorforagienstraat 8, Buchten, Limburg, 6122BS, Netherlands
KVK number: 99947463
Phone: +447366432058
Email: info@charlottepeart.com
Monday to Friday: 9am - 6pm (GMT)
Saturday and Sunday: Closed
We aim to respond to your inquiries within 24 hours.